First, send WhatsApp confirmation messages to all new or pending orders. Confirm the order only after the customer confirms. Cancel or blacklist if the customer refuses or does not respond.
1 order pending confirmationCreate the dispatch sheet only for confirmed orders. Pending orders can remain in Step 1 and should not block confirmed orders from moving forward.
2 confirmed order ready for AWB 1 order still pending confirmationUpload the courier tracking file. Matching orders will move to Courier Booked automatically.
Available when AWB file is readyMonitor booked orders. Mark them as Delivered or Returned when courier status is updated.
21 courier booked orders